top of page

Device Troubleshooting Tips

Contact Information

MSCS IT Department

​

Hours: 

Monday-Friday

8 a.m. - 4 p.m.

​

Phone:

901.416.5300 (Opt. 5)

​

Student Passwords

General Tips

* Be sure your device is charged or plugged in.

​

* Sometimes a simple reset will solve the problem.  Shut down your device. Then, wait 30 seconds and power the device back on.

​

*Check to be sure your are connected to the correct wifi network.  Students should be connected to SCS Devices.

​

​

​

​

Use the following password format when logging into your device.

​

Username: PSID@student.scsk12.org

Password: Date of birth (00/00/0000)

​

Example:

Username: 123456@student.scsk12.org

Password: 08102007

​

bottom of page